Cookies Policy

Effective Date: April 2026

ATEN Skincare ("we," "us," or "our") uses cookies and similar technologies to ensure the proper functioning of our online store, provide a personalised shopping experience, and analyse website traffic. This Cookie Policy applies to our website and complements our Privacy Policy and our Terms and Conditions.

As the Data Controller, ATEN Skincare, operated by Cher H. D. Stickells (Lepant 270, 08013, Barcelona, Spain), is committed to complying with the General Data Protection Regulation (GDPR) and applicable Spanish data protection legislation.

1. What are Cookies?

A cookie is a small text file that a web server stores on a user's browser when accessing a website. These cookies allow the website to remember information about your visit, such as preferences, language and login data, thereby facilitating future visits and making the site more useful.

2. Types and Purposes of Cookies Used

We use different types of cookies on our website, classified according to their purpose:

  • Technical or Necessary Cookies: These are essential for the proper operation of the online store. They enable the user to browse and use different options or services, such as keeping the session active, remembering products added to the cart, managing the purchase process, or determining display preferences.

  • Analytical Cookies: These allow us to quantify the number of users and perform measurement and statistical analysis of traffic and user behavior on our site. This helps us improve our services and the effectiveness of our marketing. We use tools like Google Analytics for this purpose.

  • Marketing and Advertising Cookies: These are used to offer personalised advertising, measure the effectiveness of campaigns, and perform remarketing. They allow relevant advertisements to be displayed according to the user's interests both inside and outside our website.

3. Third-Party Cookies

Third-party cookies are those sent to your device from an equipment or domain that is not managed by ATEN Skincare, but by another entity that processes the data obtained through the cookies.

We share information with key providers for site functionality and advertising campaigns. These third parties may set their own cookies with specific durations according to their policies. These include:

  • E-commerce and Logistics: Shopify (e-commerce platform).

  • Analytics and Advertising: Google Ads (including Google and YouTube), Meta Ads (Facebook, Instagram, WhatsApp), and TikTok Ads. These platforms may use cookies, pixels, and similar technologies to measure campaign performance and for remarketing.

  • Email Marketing: Klaviyo.

4. Cookie Duration

The duration of cookies on your device can vary significantly depending on their type and purpose, potentially lasting from 30 minutes up to a maximum of 2 years from their installation.

The cookies are divided into two main types by their duration:1

  • Session Cookies: These are temporary and are automatically deleted upon closing the browser or after a short period of inactivity (normally between 30 minutes and 24 hours).

  • Persistent Cookies: These remain on your device for a longer period, which can vary between 2 weeks and up to 2 years.

More specifically:

  • Technical or Necessary Cookies: Range from session length up to a maximum of 1 year.

  • Analytical Cookies: Between 30 minutes and up to 1 year.

  • Marketing and Advertising Cookies: Generally up to 1 year, potentially extending in some cases up to 2 years depending on the external provider.

Note that some browsers may automatically limit the duration of cookies regardless of the original configuration.

5. Management and Withdrawal of Consent

We use a cookie consent management system, the Shopify Consent Banner, which allows you to:

  • Accept or Reject all cookies (except those strictly necessary).

  • Configure your Preferences to accept or reject cookies by categories (analytical, marketing, etc.).

You can withdraw your consent and modify your cookie preferences at any time through the consent banner or the corresponding section of our website.

In addition to management through our consent system, most web browsers allow you to manage cookies. You can configure your browser to accept or block cookies, delete existing cookies, or to notify you before a new cookie is installed.

To delete or manage cookies in your browser, follow the instructions provided by the browser. Please note that if you block technical cookies, the website may not function correctly.

6. Contact

For any questions about our Cookie Policy or to exercise your data protection rights, you can contact us at:

  • Email: hello@atenskincare.com.

  • Phone: (+34) 607221173.

  • Address: Lepant 270, 08013, Barcelona, Spain.