ATEN Skincare is a skincare brand inspired by the Mediterranean lifestyle and by Aten, the ancient Egyptian symbol of the sun and source of life. Built around the belief that skincare should be effective, thoughtful and uncomplicated, ATEN combines carefully selected vegan ingredients with modern formulations designed to support the skin's natural balance. Most products are certified to the COSMOS Natural or COSMOS Organic standard, depending on the formulation, and are developed to make daily skincare rituals simple, intentional and enjoyable.

Yes. ATEN Skincare does not test its cosmetic products on animals. As a cosmetics brand established in the European Union, we comply with the applicable EU legislation governing cosmetic products, including the provisions relating to animal testing.

Most ATEN products are certified by Ecocert to either the COSMOS Natural or COSMOS Organic standard, depending on the formulation. Our Binibèquer Urea Body Cream is the exception and is not COSMOS certified. Each product page specifies the applicable certification, together with the percentage of ingredients of natural origin where relevant.

Our products are manufactured manufactured in Europe in compliance with EU cosmetic regulations, ensuring high standards of safety, quality, and transparency.

Our formulas are designed to be gentle and skin-respecting. We have a dedicated product line specifically formulated with sensitive skin in mind, crafted to minimize irritation while delivering effective skincare. However, every skin type is different. We recommend patch testing any new product before full use, especially if you have sensitive or reactive skin.

We formulate with a combination of naturally derived ingredients and well-established cosmetic ingredients selected for their intended cosmetic function and compatibility with the skin.

Some products contain carefully selected fragrances, while others are fragrance-free. This is always clearly stated on the product page.

We currently ship to mainland addresses within certain EU countries. Orders placed to islands, offshore territories, or locations outside our courier network may be cancelled and refunded before dispatch. View more about shipping destinations here.

Delivery times vary depending on your location. Estimated shipping times are provided at checkout. Please note that during launches or peak periods, delays may occasionally occur.

Yes, tracking details are provided via email once your order has shipped.

In accordance with EU consumer legislation, you have the right to withdraw from your purchase within 14 days of delivery.

However, due to the hygienic nature of skincare products, we cannot accept returns of products that have been opened or used. View our returns policy here.

If your item arrives damaged, faulty, or incorrect, please contact us with photographic or video evidence. We will arrange a replacement or refund at no cost to you, in line with EU consumer protection regulations.

If a return is accepted, return shipping costs may be the responsibility of the customer, unless the product arrives damaged, faulty or incorrect.

Email us at hello@atenskincare.com. We respond within 24–48 business hours.